Khala88 takes the protection of your personal information extremely seriously. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Key highlights of how Khala88 protects your data
By using the Khala88 platform, you are deemed to have consented to the collection and use of your information as described in this Privacy Policy.
Khala88 is one of Bangladesh's most popular online gaming platforms. We believe protecting your personal information is not just a legal obligation — it's an ethical commitment. This Privacy Policy provides a full account of how Khala88 collects, uses, stores, and protects your data.
This policy applies to all Khala88 services – including the website, mobile app, and any digital channel. If you disagree with any part of this Privacy Policy, please refrain from using our services and contact our support team.
Khala88 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or platform notification.
Khala88 collects various types of information to provide you with the best possible service. This information comes from two main sources — what you provide directly, and what our systems collect automatically.
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Identity Document | KYC Verification & Age Confirmation | Yes |
| Contact Information | Account Recovery & Notifications | Yes |
| Payment information | Deposit & Withdrawal Processing | Yes |
| Device information | Security & fraud prevention | Automatic |
| Location Data | Service eligibility verification | Optional |
Khala88 uses data collected under this Privacy Policy for specific, legitimate purposes only. We never use your information beyond what is necessary.
Khala88 never sells your data commercially or uses it for marketing purposes without your consent.
Khala88 shares your personal information with third parties only in limited and necessary circumstances. Under this Privacy Policy, we may share information in the following situations:
Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They operate under their own privacy policies.
In cases of legal obligation or court order, khala88 is required to provide relevant information to the concerned authorities.
Server hosting, analytics, and customer service software providers may access limited data, but they operate under strict confidentiality agreements.
Khala88 never sells or transfers your information to advertisers or data brokers.
Khala88 uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that help the platform remember your preferences.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Until End of Session |
| Performance Cookies | Monitoring site speed & performance | 1 year |
| Functional Cookies | Saving Language & Preferences | 6 months |
| Analytics Cookies | User behavior analytics | 2 Years |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain Khala88 services.
Khala88 follows industry-standard technologies and processes to protect your data. Our security measures include:
Please note that no method of transmission over the internet is 100% secure. We strongly encourage you to take precautions — use a strong password and never share your account credentials with anyone.
Under Khala88's Privacy Policy, you have certain important rights regarding your own information. Contact our support team to exercise any of these rights.
You may request to view what information Khala88 holds about you at any time.
You may request a correction if any of your information is inaccurate or out of date.
After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
You may object to the use of your information for marketing communications or specific purposes.
You may request your data in a portable format.
Khala88 does not retain your data longer than necessary. However, certain information may be kept for a defined period due to legal obligations and business requirements.
| Data Type | Retention Period |
|---|---|
| Account information | For the duration of active account + 5 years |
| Transaction Records | 7 years (legal obligation) |
| KYC documents | 5 years after account closure |
| Gaming History | 3 years |
| Support Contact | 2 Years |
| Cookie Data | Up to 2 years |
Khala88 strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account on our platform, that account will be immediately suspended and all associated data will be deleted.
If you believe a minor is using a Khala88 account, please notify our support team immediately.
Khala88 reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
The date of the latest policy update will always be displayed at the top of this page. Previous versions are available upon request.
For any questions, complaints, or requests regarding this Privacy Policy, please contact khala88's data protection team:
We typically respond to all privacy-related requests within 48 hours.
Your privacy is our top priority at Khala88. Register securely and enjoy the best gaming experience.